Holding Hands

Payments

PAYMENT POLICY

Payment is due in full on the day of service. Pre-payment for initial sessions is required.

Payment forms accepted: Visa, Mastercard, Discover or American Express. All payment is completed through the Simple Practice Platform.

CANCELLATION POLICY

Cancellations must be made by phone & voicemail at least 24 hours (one full business day) in advance.


Your appointment time is reserved specially for you, meaning that someone else misses an opportunity for treatment if you schedule and then do not give advance notice of cancellation.

For cancellations made within 24 hours of the appointment time, the full fee for your appointment will be charged to your account. 

Insurance Questions

I am not in-network with any insurance companies.

However, you may be entitled to reimbursement through "out-of-network" benefits. These vary by insurance company, and you will need to check with your specific insurance plan to find out how these work for your plan.


To find out about coverage through your plan, call your member services representative and ask:

  1. Do I have "outpatient mental health benefits"?

  2. Do I have coverage to see a behavioral health provider who is "outside of my insurance network"?

If the answer to both of these questions is "yes," then also ask:

  1. Do I have an "out-of-network deductible"? How much is it?

  2. How much of my out-of-network deductible has been met?

  3. What percentage of the provider's actual fee does my plan cover? 

  4. Do I need authorization for the visit?

  5. If so, how do I go about getting this

Note About Insurance: Insurance companies require a diagnosis for billing purposes. This diagnosis does become part of your medical record. Generally, insurance companies (life, disability, possibly medical) request medical records when determining coverage. Please keep this in mind if you wish to file claims through your insurance company.

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